Legal
Privacy Policy
Last updated: July 6, 2026
Windows & Door Alliance ("we," "us," or "our") is a dealer of residential and commercial windows and doors. This Privacy Policy explains how we collect, use, and share information when you visit our website, request a quote, visit our showroom, or schedule an in-home consultation or measurement appointment.
Information We Collect
Contact and quote-request information. When you request a quote or contact us, we may collect your name, email address, phone number, project address, and details about your project (product interests, openings, dimensions, timeline, budget, and photos you choose to share).
Showroom, consultation, and measurement information. During showroom visits, in-home consultations, and measurement appointments, we may record notes, measurements, site conditions, photographs, product selections, and scheduling information necessary to prepare an accurate quote and coordinate installation.
Website data. When you use our website we automatically collect standard log data (IP address, browser type and version, pages visited, time and date of visit, and referring URLs), and we may use cookies and similar analytics technologies.
How We Use Your Information
- To prepare and deliver quotes and estimates;
- To schedule consultations, measurements, deliveries, and installations;
- To fulfill orders and coordinate with manufacturers and installers;
- To provide warranty and after-sales service;
- To communicate with you about your project and appointments;
- To send marketing communications about products, promotions, and events (you may opt out at any time);
- To operate, secure, and improve our website and services; and
- To comply with legal obligations.
How We Share Your Information
We share information only as needed to serve you and run our business:
- Manufacturers and suppliers to place orders and confirm product specifications;
- Installers and subcontractors to schedule and complete installations and service calls;
- Service providers that help us with hosting, analytics, communications, payment processing, scheduling, and CRM tools;
- Legal and safety disclosures when required by law or to protect rights, property, or safety.
We do not sell your personal information.
Cookies and Analytics
We use cookies and similar technologies to remember preferences, measure website performance, and understand how visitors use our site. You can control cookies through your browser settings. Disabling cookies may affect portions of the site.
Data Retention
We retain personal information for as long as needed to provide our services, honor warranties, resolve disputes, and comply with legal, accounting, and tax obligations. Quote, order, installation, and warranty records are typically kept for the life of the applicable warranty plus a reasonable period thereafter.
Your Rights
Depending on where you live, you may have the right to access, correct, delete, or restrict the use of your personal information, to object to certain processing, and to opt out of marketing communications. To exercise any of these rights, contact us using the details below.
Security
We use commercially reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Children's Privacy
Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will delete it.
Links to Other Sites
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes are effective when posted on this page. Please review it periodically.
Contact Us
Windows & Door Alliance
Email: info@wdalliance.co
Phone: 786 691 8616
Miami · Hialeah, FL